Terms & Conditions

 

Shipping Time

Orders are only shipped Monday through Friday (excluding holidays). Any order placed before 12pm (MST/MDT) Mon-Fri will be shipped that day. Any order placed after 12pm (MST/MDT) Mon-Fri will not be shipped until the following weekday. Any order placed on a Saturday, Sunday, holiday, or after 12pm (MST/MDT) on a Friday will not be shipped until the next non-holiday weekday (Mon-Fri).

 

Prices and Payment Options

Prices of items for sale on ArchtekInc.com are as displayed on the screen at the time of purchase, less any promotional discounts or coupons, and are subject to change without notice. All prices are shown by default in US Dollars. Payment can be made via our secure server using a credit card.


Guarantee & Refunds

Here at ArchtekInc.com we only sell quality products that have been checked thoroughly by our quality system. We guarantee 100% satisfaction with any items we sell. We will accept returns for exchanges or refunds within 15 days of receipt. If an item or items from your order with us are found to be defective upon receipt simply contact us by email (Sales@ArchtekInc.com) first for approval and then return the defective merchadise to us in its original packaging in a re-sellable, undamaged condition for a full refund. Please note that shipping charges are not refundable. Refund requests will be processed within two (2) business days of our receipt of the defective merchandise and verification of the described flaw(s).


Complaints

Please forward any complaints about our service, the quality of our merchandise or the functionality of this website to Sales@ArchtekInc.com for prompt attention. We endeavour to respond to all complaints within 24 hours.


Security

The checkout area uses a secure payment processor. You may be contacted by our approval administrator for additional information if/as needed. Archtek, Inc. strives to use only state of the art security tools and techniques, both proprietary and unique, to ensure that you are protected against any possible risk.


Non-delivery

Lost in transit claims for non-delivery must be made by e-mail immediately to Sales@ArchtekInc.com.


Subject to Change

The Terms of Use outlined in this document are subject to change without prior notice of any kind. Please refer to this web page for an up-to-date outline of our Terms of Use prior to making your purchase.

 

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